Chase is very pleased to announce that we are installing newDrive-thru ATMs where customers will be able withdraw cashwithout leaving their vehicle. (Other accounts can also utilisethis facility) Male and Female procedures have been tailored tobest reflect the behaviors of those particular groupings.PROCEDURE FOR MALE CUSTOMERS:1. Drive up to the ATM2. Open the car window3. Insert card into machine and enter PIN4. Enter amount of cash required and press „enter“5. Retrieve card, cash and receipt6. Close window7. Drive awayPROCEDURE FOR FEMALE CUSTOMERS:1. Drive up to the ATM2. Reverse back the required distance to align car with ATM3. Re-start stalled engine4. Open the car window5. Find handbag, empty all contents onto the passenger seat and locate card6. Turn radio down7. Attempt to insert card into ATM8. Open car door to allow easier access to ATM due to excessive distance between car and ATM9. Insert card10. Re-insert card the right way up11. Ignore the sound of car horn from vehicle behind12. Search contents of handbag (on passenger seat) to locate diary with PIN written on the inside back page under „Date of Birth“13. Enter PIN14. Press „cancel“ and re-enter PIN15. Enter amount of cash required and check make-up in rearview mirror16. Drum fingertips on steering wheel for one minute, then look at ATM and press „enter“17. Retrieve cash and receipt18. Search contents of handbag (on passenger seat) to locate purse and place cash inside19. Place receipt in back of cheque book20. Re-check make-up21. Drive forward two metres22. Reverse back to ATM ignoring the sound of car horn from vehicle behind23. Retrieve card24. Search contents of handbag (on passenger seat) to locate card holder and place card in an empty slot25. Drive two or three kilometres26. Release hand brake
