When the office photo-copies began to look
faint, the office manager called in a local repair service.
The friendly technician after inspecting the equipment, informed the
manager that the machine was in need of a good cleaning.
The
tech suggested that someone might try reading the operator’s
manual
and perform the job themselves, since it would cost $100.00, if he
did the work.
Pleasantly surprised by his candor, the office
manager asks, „Does
your boss know you are discouraging business?“
„Actually, my boss demands we explain this to all our customers“.
„After people try first to fix things themselves, we end-up making
much
more money on repairs“
