Tech Support hotlines are not easy work, you get calls from all sorts of idiotic users that apparently can’t read a manual, or lack common sense. Here is a transcript of just one such case:Caller „Hello is this Packard Bell Tech support?“Tech „Yes how can I help you?“Caller „The cup holder on front of my computer broke off and it is still under warranty, how do I go about getting it fixed?“ Tech „Excuse, you’ve stumped me. How did you get this cup holder, was it part of some promotion?“Caller „It came with the computer, I don’t know of any promotion.“Tech „Does it have any markings on it, any names, any symbols?“Caller „Yes, it says 4X!“
