|The following are real conversations Directory Enquiries operators had with callers, as revealed in interviews with staff at the Cardiff DE Centre.Caller : I’d like the number of the Argoed Fish Bar in Cardiff, please. Operator : I’m sorry, there’s no listing. Is the spelling correct? Caller : Well, it used to be called the Bargoed Fish Bar but the B fell off.* * *Then there was the caller who asked for a knitwear company in Woven. Operator : Woven? Are you sure? Caller : Yes. That’s what it says on the label – Woven in Scotland.* * *Caller : I’d like the RSPCA please.Operator : Where are you calling from?Caller : The living room* * *Caller : The water board please.Operator : Which department?Caller : Tap water.* * *Operator : How are you spelling that?Caller : With letters.* * *Caller : I’d like the number for a reverend in Cardiff, please.Operator : Do you have his name?Caller : No, but he has a dog named Ben.* * *Caller : The Union of Shopkeepers and Alligators please.Operator : You mean the Amalgamated Union of Shopkeepers?* * *On another occasion, a man making heavy breathing sounds from a phone box told the worried operator: „I haven’t got a pen so I’m steaming up the window to write the number on.
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