A
tech support employee once received a
call from a disgruntled lady who
had purchase one of their PCs.
„The cup holder on my computer broke! I just got some coffee and put
it in the cup holder and then it broke, and the coffee spilled all
over
me! I want a replacement!“
The employee was a little
confused and didn’t know what to say. He
finally asked her to
describe the cup holder to him…he’d never heard of
his company
selling in-computer cup holders.
So the lady went on to describe the
cup holder to him. „Well, it pops
out of the little box when I push
a button, and it has 40x written on
it…“
